Job Description Built for experts ready to own mission-critical infrastructure. In a world where uptime is everything, our client, Altanora, delivers. This North American IT solutions leader powers enterprise performance through cutting-edge Virtual Desktop Infrastructure, Endpoint Management, and Cloud Services. Since 2006, they've scaled businesses with secure, high-availability systems backed by elite certifications and deep partnerships—think Citrix, Microsoft, VMware. What sets them apart? A culture hard-coded for innovation, accountability, and clarity. If you're fluent in infrastructure and ready to engineer impact, this is where your next-level career compiles. What You’ll Be Doing Be part of our client’s team as a Senior Infrastructure Backup and Cloud Admin , where you'll manage and optimize cloud infrastructure, ensure data protection, and resolve critical incidents across a high-demand MSP environment using Azure, Veeam, VMware, and more. Quick Snapshot Employment Type : Indefinite Term Contract Shift : Monday to Friday, 8 AM – 5 PM (COL Time) Work Setup : Onsite – Bogotá or Medellín Your Day-to-Day : What You’ll Handle - Implement and optimize Veeam solutions to ensure data backup, rapid recovery, and business continuity during incidents - Install and configure infrastructure in an MSP environment, integrate Microsoft servers, Veeam for data protection, and Azure cloud services - Manage Active Directory, SQL, Microsoft Defender, and Entra ID for system and security administration - Administer and maintain physical and virtual environments through diagnostics (authentication, replication, DNS) and ensure complete system backup and restoration - Configure and manage Azure infrastructure by deploying virtual machines, networks, and load-balancing services, and optimize cost, availability, automation, and security using Azure Monitor, Azure Automation, RBAC, and Azure Policy - Manage virtualization environments with VMware and storage infrastructure (SAN, Fibre Channel) to maintain performance and resolve connectivity issues - Collaborate with project and technical teams, prepare technical documentation and Scopes of Work in both French and English - Coordinate field activities and provide regular follow-ups with stakeholders - Handle critical incident resolution and stay current with emerging technologies - Test new features in a lab environment and mentor junior team members through knowledge sharing Requirements What You Bring to the Table - C1 level proficiency in English - 5–10 years of experience in a similar infrastructure role - Proven experience in a managed services (MSP) environment - Demonstrated ability to manage and optimize complex infrastructures in MSP settings - Expertise in Veeam, Microsoft technologies, Azure, VMware, and storage solutions - High attention to detail, strong sense of autonomy, and ability to work collaboratively within a team - Excellent written and verbal communication skills in English; French as a second language is an asset Benefits What’s In It For You - 5 days work week - Weekends off - 20 vacation days in total - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https : / / bit.ly / EmaptaTrainingCalendar ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 800 clients worldwide and a team of nearly 9,300 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. EmaptaEra Requirements What You Bring to the Table C1 level proficiency in English 5–10 years of experience in a similar infrastructure role Proven experience in a managed services (MSP) environment Demonstrated ability to manage and optimize complex infrastructures in MSP settings Expertise in Veeam, Microsoft technologies, Azure, VMware, and storage solutions High attention to detail, strong sense of autonomy, and ability to work collaboratively within a team Excellent written and verbal communication skills in English; French as a second language is an asset