Job Title Manage customer relationships and drive collections strategy to maximize revenue. - Assume ownership of a portfolio of customer accounts, fostering positive relationships and ensuring timely payments. - Utilize data analysis to identify trends and opportunities for growth, informing informed business decisions. - Develop and execute dunning procedures, leveraging internal systems to optimize efficiency. - Work collaboratively with sales, billing, and other stakeholders to resolve customer issues and drive resolution. About the Ideal Candidate - At least 2 years of experience in corporate business-to-business collections and/or customer service in a high-volume environment. - International business context experience preferred. - Strong analytical skills with keen attention to detail. - Clear and professional telephone communication skills with effective negotiation abilities. - Proficient in Microsoft Office applications, including Outlook, Excel, and Word. What We Offer - Competitive remuneration and bonus structure. - Flexible work arrangements, including remote work options. - Professional development opportunities to enhance knowledge and skills. Our Culture - Diverse and inclusive workplace. - Caring environment that supports personal and family life. - Complete rewards package, covering salary, bonus, equity, and benefits.