Job summary We are the luxury travel advisor's right hand. Do you have a passion for customer service and luxury travel? If so, then you're a great fit for our Client Support Associate position on our Reservations Sales team You will assist with client inquiries, quoting and booking travel, and ensuring client satisfaction. Responsibilities - Inquiry Management: respond to incoming questions regarding bookings, payments, document requests, etc - Pre-Travel Assistance: facilitate the Reservations team with quoting travel requests, process new bookings, and adjust existing bookings when necessary - Conflict Resolution: be the first responder to in-travel emergencies (hotels, transportation, activities, dining, spa, etc). - Amadeus and Booking System Expert: Respond to inquiries with full knowledge of the internal systems to ensure each booking is properly reserved and/or updated. - Emergency-Line: maintain flexibility in schedule to support the emergency line outside of scheduled shifts. Qualifications - 2+ years of Hospitality and service industry experience; preferably within the travel agency field - Excellent customer service, attention to detail, interpersonal, organizational, and time management skills - Mastery of the English language: Written and Verbal - Confident in taking telephone calls and mitigating stressful situations Benefits - On the Job Training - Open Door policy - Work from home and location flexibility as long as it's within the same region - Opportunity for growth and career development - Unlimited PTO following a year of employment* Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora