About Lean Solutions Group:Hey there, future heroes! If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success.Picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version.Prepare to be dazzled by an incredible work environment that inspires creativity and productivity. As a member of our team, you'll have the privilege of working in areas like our Lean VIP and you'll get to brush up on your English skills as you would have a close work relationship with top U.S. companies that will open doors to unimaginable opportunities and international visibility.You’ll gain access to education programs, gyms, hotels, financial institutions, and more alliances to boost your journey to become the best professional in your area.We believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions.Role Description:Join the front line of support as a Customer Service Representative. As a vital team member, you'll go beyond merely answering calls; you’ll handle vital inquiries, boost sales, and ensure customer satisfaction.Key Responsibilities:Ensure performance meets/exceeds standard level agreements (SLAs)Process customer refundsManage internal help desk and provide exemplary service to requestersExercise due diligence prior to requesting assistanceInput pertinent information regarding payments in internal systemRespond to all inquiries or requests in a timely fashionIdentify short payments and forward to the Collector for review and resolutionPerform research and resolution of unidentified and/or unapplied cash by contacting internal stakeholders and/or customers via phone and/or mailCreate inter-company journal entries, complete the appropriate applications and reconcile the cash applied to the cash receivedRequired Skills:1 year of experience in the area of Accounts Receivable B2B.Bachelor’s degree in Finance, Accounting, or relevant field.Detail-oriented.Strong analytical and problem-solving skills.Excellent time management skills with a proven ability to meet deadlines.What's in it for YOU at Lean Solutions Group:We believe in your talent, and we recognize your worth!Be part of a multicultural team and develop your skillsAccess valuable growth opportunities and strengthen your career path by working with top U.S.-based companiesCollaborative and inclusive organizational cultureA dynamic work environment where you can connect, learn, and grow within our vibrant communityCompetitive Salary: Enjoy a high and competitive salary package that recognizes your skills and contributionsWork-Life Balance: Benefit from a 40-hour workweek, promoting a healthy work-life balancePaid Time Off: Take advantage of 2 days off per year to recharge and focus on personal well-beingReady to ensure customers love our products? Make a difference with us! Apply now to be a part of our international team and contribute to the success of Lean Solutions Group. #J-18808-Ljbffr