Sr Technical Consultant If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over. As a Sr Technical Consultant in Bogotá (Colombia) , you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry! Job Summary: Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions, and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours). Job Responsibilities: Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies. Conducts analysis of corporate objectives, critical success factors, business functions, and processes. Plans, integrates, and manages the implementation of new technology. Solves highly technical and complex problems for project(s). Guides and provides ultimate technical direction for projects. Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry, or account. Meets with prospective, current, and former clients describing and defining ACI’s services particularly as they relate to the area of specialty. Has advanced technical knowledge and understanding of product set and business knowledge. Guides customers with their implementation efforts as necessary to ensure successful product adoption. Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and/or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources, and uses skillful questioning to draw out the information. Perform other duties as assigned. Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills, and Experience required for the job: Fluent English is required Bachelor’s degree or equivalent experience. 5 years related experience. Preferred Knowledge, Skills, and Experience needed for the job: Degree in Computer Science, Information Systems/Management, Business, Accounting, or Finance preferred. Work Environment: Standard work environment Majority of time spent on PC (Phys. Req.) #J-18808-Ljbffr