**What were looking for** We are looking Service Engineer with 8-9+ years of experience in IT Services and IT security. - Must be a technical advisor and strategic to clients which should help them to adopt CISCO products and solutions faster and achieve better business results - Should be able to provide adoption services, implementation advising and assistance. Must help with deployment readiness & planning and provide migration and upgrade assistance. - Should be able to provide solution audits, health check and progress reviews. **Experience and knowledge** - Should be technically sound and should have work experience in designing, deploying, configuring, supporting, troubleshooting, debugging, integrating and administering of: - Cisco secure FW (FTD & ASA) - Cisco Identity Services Engine - Cisco AnyConnect Secure Mobility Client - Cisco Secure Endpoint - Cisco Secure Malware Analytics SaaS or any other industry leading similar products. - Have minimum 2 years of experience in handling and supporting customers directly - English B2+ - Applies ONLY LATAM **Compensation & Benefits** - Work 100% Remote - Work from anywhere - We pay in US dollars - Every Friday is short Friday. - Referral bonus paid every month - Aid of 40 USD for the use of technology - Full access to Platzi - Sending surprises at home - 10 days of PTO payments