JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Facilities Support will manage the site in accordance with all agreed policies, procedures and contract scope, and assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites. Responsibilities: Support the sourcing SME and area/site managers through the vendor contract procurement process. Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager. Coordinate internally with other teams which may include fitness, food services, security and capital projects. Support the site and area manager in the implementation of short and long-term projects for the client. Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services. Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations. Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety. Support Safety Team with government permits, such as civil protection. Point of contact between landlord with users and Facility Manager. Client Relationship Management:Proactively develop and manage client relationships ensuring that expected service levels are achieved.Comply with all requirements of the client contract and meet or exceed key performance indicators.Deliver an exceptional quality of service to the client, as reflected by client feedback.Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.Point of contact with the teams for any implementation of campaigns asked by the FM (Facilities Management). Finance Management / Cost Control / Profitability:Assist the area/site manager to achieve or exceed financial targets and key performance indicators.Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.). Manage vendor purchase orders, invoices, and payments. Help to develop and approve the annual capital plan for each building, interfacing closely with the client. Actively support an environment of teamwork, co-operation, performance excellence and personal success.Proactively manage the site operations team. Participate in performance management program, and personal development planning. Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements. Leadership/Staff Management: Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events. Provide excellent onboarding, training, and team building. Actively support an environment of teamwork, co-operation, performance excellence and personal success. Participate in the individual performance management program and personal development planning for members of the team. Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s. Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence. Qualifications: 2+ years of experience in facilities, property management, hospitality or related fields. Intermediate to Advanced English communication level. Knowledge of local critical facilities and vendor management for specialized services. Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is preferred. Willing to learn a range of information technology tools and platforms. Excellent communication, organization and problem-solving skills. Ability to work independently with little supervision and effectively deal with stressful situations. Self-motivated; confident, energetic and flexible. Location: On-site –Bogota, COL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. 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