We are a busy acupuncture & wellness clinic in Albuquerque, NM, seeking a bilingual (English/Spanish) virtual assistant based in Latin America to serve as our virtual front-desk receptionist and medical billing assistant. Responsibilities: – Answer and return patient calls/messages (via VoIP) – Act as a virtual receptionist via kiosk (Zoom/iPad setup) – Schedule appointments using an EMR – Submit insurance claims, follow up on denials/payments – Manage patient intake forms and basic communications Requirements: – Prior medical office, insurance billing, or receptionist experience a plus. We can train you. – HIPAA certification (or willingness to complete training) – Strong English communication skills (phone & written) – Bilingual (English/Spanish) – Reliable internet & availability during U.S. clinic hours Pay: $6 USD to $10 USD per hour to increase based on performance and time with company. Job Type: Full-time Application Question(s): - Are you able to work during MST business hours? - Will you consent to a background check? - Do you have a reliable internet connection and a private room to work out of? - Are you able to work Monday through Friday? - Are you able to take your vacations when the clinic is closed? Education: - High school or equivalent (Required) Language: - english (Required)