Ready to be a Titan? ServiceTitan is looking for anextraordinary Senior Product Intelligence Analyst to developinsightful and in depth reporting and take our understanding of ourcustomers and our product to the next level. You will be thecompany’s go-to resource for analysis on our new FMA mobileapplication. As a notable sub-project within that portfolio, youwill help us identify fraudulent uses of our application. Ourmobile application is at the heart of millions of transactions andis key to our customer’s success. We’re excited about what we’llbuild together. What You'll Do: - Work directly with business usersto gather requirements, develop solutions, and provide insightsusing business intelligence platforms such as Tableau - Definemetrics with key stakeholders and monitor impact of releases andproduct changes at an in depth level - Build insightful reports andvisualizations to surface trends and actionable insights tointernal business users - Inform business and teams of useractivity on our platform, establish metrics to identify customerpain points - Build strong relationships within product and supportfunctions to understand the business needs - Ensures adequateinstrumentation and metrics in place to respond to fundamentalbusiness questions on our product and its usage - Proactivelyinteract with stakeholders to continuously improve and maintainanalytics infrastructure and help continuously inform businessdecisions Required Skills: - Bachelor degree in a business orquantitative field - 5+ years of experience as a business analystincluding at least 1 year specifically working with at-scalemobile/clickstream data - Experience building insightful Tableaudashboards - Strong SQL expertise and previous experience with datawarehouses (Snowflake preferred) - Deep analytical skills with theability to collect, organize, and analyze significant amounts ofinformation with great attention to detail - Ability to creativelystart new projects; viewed as both indistinguishable andindispensable from the business teams you partner with -Comfortable with tight deadlines in a high-growth environment -Excellent written, verbal and presentation skills that allow you todirectly communicate with VP+ leaders are required - Knowledge ofhow to build A/B test splits Preferred Skills: - Experiencecreating FullStory dashboards - Experience in python (pandas, etc.) - Experience in dbt (data engineering) - Experience with A/Btesting Be Human With Us: Being human isn’t about checking everybox on a list. It’s about the experiences we have, people we meet,and the perspectives we share. So, if you have the skills but arehesitant to apply because of your background, apply anyway. We needamazing people like you to help us challenge the conventional andthink differently about the problems that we’re solving. We’re inthis together. Come be human, with us. What We Offer: When you joinour team, you’re not just accepting a job. You’re making a careermove. Here’s how we’ll support you in doing some of the mostimpactful work of your career: - Flextime, recognition, and supportfor autonomous work: Flexible time off with ample learning anddevelopment opportunities to continue growing your career. We offera comprehensive onboarding program, leadership training for Titansat all levels, and other programs and events. Great work isrewarded through Bonusly, peer-nominated awards, and more. -Holistic health and wellness benefits: Company-paid medical,dental, and vision (with 100% employer paid options and 90%coverage for dependents), FSA and HSA, 401k match, and telehealthoptions including memberships to Headspace, Galileo, One Medical,Ginger and more. - Support for Titans at all stages of life:Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demandmaternity support through Maven Maternity, free breast milkshipping through Maven Milk, pet insurance, legal advisoryservices, financial planning tools, and more. At ServiceTitan, wecelebrate individuality and uniqueness. We believe that theconvergence of fresh perspectives and experiences from all walks oflife is what makes our product and culture so great. We stronglyencourage people from underrepresented groups to apply. We do notdiscriminate against employees based on race, color, religion, sex,national origin, gender identity or expression, age, disability,pregnancy (including childbirth, breastfeeding, or related medicalcondition), genetic information, protected military or veteranstatus, sexual orientation, or any other characteristic protectedby applicable federal, state or local laws. #J-18808-Ljbffr