Job Description This is a remote position. Role Name: Spanish Bilingual Receptionist (Healthcare) Schedule: Part-time, 24 hours per week 8am - 1pm/2pm - 6pm, Monday, Wednesday & Thursday (1 hour of unpaid lunch) Client Timezone: Eastern time Client Overview Join a thriving solo chiropractic practice that serves a diverse, bilingual community! This established healthcare practice focuses on providing exceptional patient care in a welcoming environment that serves both English and Spanish-speaking patients. The practice operates with a personalized approach to patient care, working closely with legal professionals on personal injury cases, and maintains the highest standards of medical documentation and patient service. You’ll be working directly with a dedicated chiropractor who values quality administrative support and professional growth. Job Description This is an exciting opportunity to become an integral part of a growing healthcare practice where your bilingual skills and administrative expertise will directly impact patient care and practice success. You’ll serve as the vital communication hub for the practice, managing patient interactions, coordinating care, and ensuring seamless operations. This role offers the perfect blend of healthcare administration, customer service, and professional development in a supportive environment where your contributions are valued and recognized. You’ll work remotely while maintaining direct access to practice systems, allowing for flexible work arrangements while supporting critical healthcare operations. Responsibilities Manage incoming patient calls with professionalism and care, ensuring no patient goes unanswered when the doctor is providing treatments Schedule and coordinate patient appointments, optimizing the practice calendar for maximum efficiency and patient satisfaction Serve as the bilingual liaison for Spanish-speaking patients, providing seamless communication and cultural sensitivity Maintain accurate patient records by transcribing detailed treatment notes into the Electronic Health Record (EHR) system Data entry into the EHR system (updating appointment details, inputting the days charges Handle billing administration and insurance processing with precision and attention to detail Coordinate with attorneys and legal professionals regarding medical records and billing for personal injury cases Provide comprehensive administrative support that allows the healthcare provider to focus entirely on patient care Manage the business phone system during office hours, ensuring professional representation of the practice Requirements Bilingual fluency required: Native or near-native proficiency in both English and Spanish (speaking, reading, writing) Previous experience in customer service or administrative roles, preferably in healthcare settings Strong communication skills with a professional, caring demeanor for patient interactions Experience with or willingness to learn Electronic Health Record (EHR) systems and medical software Detail-oriented approach to data entry and medical documentation Understanding of HIPAA compliance and patient confidentiality requirements Ability to multitask effectively in a fast-paced healthcare environment Professional phone etiquette and ability to handle sensitive patient information Reliable internet connection and quiet workspace for remote operations Flexibility to work within healthcare practice hours and adapt to patient needs Independent Contractor Perks Permanent work from home Immediate hiring ZR_26237_JOB Requirements Bilingual fluency required: Native or near-native proficiency in both English and Spanish (speaking, reading, writing) Previous experience in customer service or administrative roles, preferably in healthcare settings Strong communication skills with a professional, caring demeanor for patient interactions Experience with or willingness to learn Electronic Health Record (EHR) systems and medical software Detail-oriented approach to data entry and medical documentation Understanding of HIPAA compliance and patient confidentiality requirements Ability to multitask effectively in a fast-paced healthcare environment Professional phone etiquette and ability to handle sensitive patient information Reliable internet connection and quiet workspace for remote operations Flexibility to work within healthcare practice hours and adapt to patient needs Independent Contractor Perks Permanent work from home Immediate hiring ZR_26237_JOB