**Join Our Team as a Spanish-Bilingual Healthcare Customer Service Representative at IBI Healthcare!** Are you a dynamic and results-driven professional with exceptional sales skills? Do you thrive in a fast-paced healthcare environment and have a passion for delivering world-class customer service? If so, we want you to be part of our growing team! **What You’ll Do** - Answer inbound calls from new and existing patients, providing top-tier customer service. - Deliver exceptional customer service by thoroughly resolving patient inquiries and concerns. **What We’re Looking For** - **Strong Sales Skills**: Prior experience in sales is a **must** for this role. - **Bilingual Proficiency**: Fluency in both **Spanish and English** (spoken and written) is **required**. - **Healthcare Experience (preferred)**: RN or clinical experience is a **plus**. - **EMR Experience (preferred)**: Familiarity with **Athena EMR** is an advantage. - **Schedule Flexibility**: Must be available for rotating shifts in EST (**8 AM - 5 PM, 4 PM - 12 AM, 12 AM - 8 AM**). **Who We Are** At **IBI Healthcare**, our mission is to provide **high-quality, accessible, and affordable** surgical care solutions. As a leading surgical group, we specialize in incision-less acid reflux treatment surgery and are among the top experts in weight loss surgery in Georgia. Our vision is to become the most **respected and successful** surgical group in the United States for our patients, members, and partners. **Why Join IBI Healthcare?** **Fast-Growing Surgical Practice**: One of the leading surgical groups in the Southeastern United States. **Supportive Work Environment**: Work alongside multiple physicians, clinical leaders, and a dedicated team. **Career Growth Opportunities**: Your contributions will be **noticed, valued, and rewarded**. **Commitment to Excellence**: Join a team that prioritizes **patient care, innovation, and service excellence**. Be part of a team that values your skills and dedication. Join IBI Healthcare and help us transform the future of medical management! **Equal Opportunity Employer** IBI Healthcare is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. **Experience**: - Customer Service: 3 years (required) - Sales: 3 years (required) - Medical Field: 1 year (preferred)