Gaming customer Service Specialist At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the 1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company thats recognized worldwide for its excellence and commitment to its people. Your Role Keep every customer engaged with a direct and friendly touch. Responding Custumer´s inquiries related with Gaming & Accounts Concerns. Handle sensitive customer data with utmost care and confidentiality. Represent TPs world-class standards in every interaction. What Were Looking For · Language Level: B2+/C1 English level (90% fluency). · Availability: Full Time · Skills & Qualities: -Strong communication skills and a customer-focused attitude. -Ability to work in a fast-paced environment. -A great attitude and passion for delivering excellent customer service. Why Choose TP? · Competitive Salary: COP $ 2.666.667 + performance bonuses · Career Growth Programs and Employee Welfare Fund · Work-Life Balance: 40 hrs/ Training: 11:00am to 8:00pm / Operations: 11:00am to 8:00pm/ Weekends off · World-Class Training: Continuous learning and development programs designed to fuel your success · Multinational Experience: Be part of a global company with a diverse and inclusive culture Make a difference with the TOP Team! - Educación mínima: Bachillerato / Educación Media - Idiomas: Inglés