IT Service Delivery Expert We are seeking a highly skilled IT service delivery expert to join our team. As a key member of our global IT service delivery team, you will be responsible for building strong relationships with designated clients, serving as the primary contact with customers, and supporting new business growth. Key Responsibilities: - Builds strong relationships with assigned clients and internal business units. - Serves as the primary Concentrix IT contact for the client and internal business units. - Responsible for all client IT communications and conflict resolution. - Deliver incident reports to clients per SLAs. - Coordinate change management requests/approvals with client and CNX operations. Requirements: - 2-4 years of experience in technical SDM or related positions. - Advanced English level. - Project Management experience. - Bachelors Degree preferred. Benefits: - Full-time employment opportunity. - Competitive salary and benefits package. - Opportunity to work with a dynamic and growing company. What We Offer: - Professional development opportunities. - A collaborative and supportive work environment. - The chance to work on challenging projects and contribute to the success of the company. Join Our Team: - Collaborate with a talented team of professionals. - Contribute to the growth and success of the company. - Develop your skills and expertise through training and development opportunities.