Job Opportunity A Nice Software Implementation Engineer for WFM PSE is required to install and configure NICE software solutions at customer sites and Cloud platforms. The professional will resolve technical issues related to application implementation, integrate NICE software solutions with customers' information technologies, and perform acceptance tests. About the Role: - Installation and configuration of NICE software solutions at customer's site and Cloud platforms are key responsibilities of this position. - The individual must be able to troubleshoot and resolve technical issues related to application implementation. - Integrating NICE software solutions to customer's information technologies such as LDAP, SSO, ACD vendors, HR platforms is crucial. - Performing acceptance tests ensures that all components of the technical architecture are properly implemented. - This role also involves providing technical support throughout the projects. Key Skills: 1. Minimum 1 year of experience with 2 of the following technical areas or 3 years of experience with only 1 area is a must. 2. Technical areas include experience with the Installation and Integration of Nice WFM solutions into Customer Environments, RedHat Linux Configuration, Active Directory Security Policies, Virtual Servers - VMWare. 3. Desirable skills include WINDOWS SERVER, Apache, Batch & PS scripting, Scripting – Basic Queries and Updates knowledge. What We Offer: - Network Principles including the 7 Layer OSI Model, TCP, UDP. - Network Devices such as NICs, Switches, Routers, MPLS. - Troubleshooting using Sniffers and various Network Testing and Analysis tools. - Telephony Experience with PBX, Switch and ACD Vendors. - CTI Experience with Avaya AES, Nortel Symposium, Aspect Predictive Dialers.