1886461750Remoto RemotoWe’re Hiring: IT Platforms Engineering Solutions Engineer IIRemote | 46 hrs/week | Rotating ShiftsJoin Teleperformance, a global leader in customer experience, and bring your expertise in virtualization technologies to our IT Platforms Engineering team!Key Responsibilities:Level 2 support for platforms (Citrix, AVD, w365, Secure Browser, Linux Endpoint, Monitoring)Troubleshoot and maintain Windows/Linux, Active Directory, DNS, DHCP, and virtual environmentsImplement platform components, manage incidents, apply changes, and ensure SLA complianceCollaborate with senior engineers to improve infrastructure, support deployments, and enhance securityProvide technical assistance, document infrastructure, and support platform transitions to virtualizationRequirements:Degree in IT (focus on Virtualization Technologies - Desirable)English proficiency B2 (written and spoken)Experience with Windows client support, Active Directory, DNS, DHCP, remote desktop, LinuxFamiliarity with CI/CD pipelines, OSI model, security, and monitoringPreferred Certifications:AZ-900, AZ-140, MCSA, VMware, ITIL, CCNA, CCA-V/N, Citrix Cloud & NetScalerTech Skills:Powershell | Python | Bash | VMware/Hyper-V/Azure/Nutanix | RestAPI | ControlUp | NerdioConditions:Remote workRotating shifts (46 hrs/week)Competitive salary + potential bonusesApply now and be part of a global team that drives innovation in platform infrastructure! #J-18808-Ljbffr