For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting-edge technology and game-changing consulting to companies on the brink of AI-driven digital transformation. Since 2001, we have grown into a full-service digital consulting company with 5500+ professionals working on a worldwide ambition. Driven by the desire to make a difference, we keep innovating. Fueling the growth of our company with our knowledge worker culture. When teaming up with Xebia, expect in-depth expertise based on an authentic, value-led, and high-quality way of working that inspires all we do. About the Role We are looking for an experienced Senior Technical Product Manager who loves retail and has a passion for delivering best-in-class experiences for consumers. What You'll Do Drive the strategic vision for Consumer Identity as a globally scalable platform, developing today’s authentication space into a cohesive, consumer-focused value proposition. Build alignment across a wide group of stakeholders in support of your vision. Build relationships with external partners and vendors to support our vision and roadmaps, including managing the selection of solutions via the RFP process. Partner with Commercial, Product and Engineering teams in translating commercial goals and the platform vision into a well-sequenced, global roadmap: Balance foundational needs and specific use cases. Identify opportunities, partner to identify ROI, and prioritize and negotiate initiatives to develop a roadmap that delivers on the vision and strategy. Ensure the roadmap includes technical health and scalability. Ensure the roadmap accounts for and integrates dependencies across functions. Technical Execution & Delivery Work closely with engineering teams to design, implement, and optimize Identity APIs and authentication flows. Ensure our Identity platform follows best practices for security, performance, compliance (GDPR, CCPA, PCI-DSS, SOC 2), and resilience. Help define and influence the system design and domain model across consumer profile, loyalty, order management and third-party authentication provider as well as the Identity domain events. Drive metrics-driven decision-making by defining KPIs around authentication success rates, fraud detection, and user friction points. Build high-trust, mutually collaborative relationships to drive results: Partner with all stakeholders to elicit business needs, outcomes, and value, and ensure the solution roadmap is aligned to those needs, as well as other product roadmaps. Provide strategic advice on how to respond to stakeholders’ business challenges. Partner within Technology to deliver the roadmap and achieve our projected value, including working with Security, Compliance, Fraud Prevention, and Engineering to align on secure-by-design authentication and authorization models. This individual will also need to coordinate closely with the LS&CO Privacy team for consumer privacy compliance. Work with UX and customer experience teams to optimize login and sign-up experiences, reducing friction while maintaining security. Collaborate with external vendors and third-party CIAM solutions to evaluate and integrate best-in-class identity capabilities. Represent the team in reviews with partners and senior company leaders to align resources and prioritization to ensure minimal time to value. Establish a consistent prioritization process that communicates clearly the Consumer Identity roadmap, objectives, priorities, and decisions across a wide group of stakeholders: Ground your solution vision in data: Draw insights from key metrics and data sets to iterate quickly; forecast and validate impact. Act as the solution evangelist to demonstrate commercial impact and value, with a compelling, data-driven narrative. Track value delivered, platform adoption, performance, and execution against the end-to-end roadmap and adjust next steps as necessary. Drive adherence to all standard TPM ways of working: Lead the end-to-end platform lifecycle. Benchmark LS&CO capabilities vs. industry trends and best practices. Translate technical product strategy into detailed requirements and prototypes, in partnership with engineering and architecture. Define OKRs. scope and prioritize activities based on forecasted impact. Act as an agent of change within and outside your team, challenging the status quo and embracing new methodologies towards better outcomes. What You Bring: Experienced technical product manager with 7+ years of experience. Subject matter expertise in consumer identity and authentication, including identity protocols (OIDC, OAuth and SAML), step-up best practices and technologies (FIDO, OAuth Step Up Standard, Passwordless Login) and CIAM/IAM systems and architectures. This candidate will also have expertise in consumer privacy compliance and best practices. Ability to flex with agility between commercial and technical topics, teams, priorities and requirements, and drive balance, alignment, strategy, and value across both streams. Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions. Experience leading cross-functional teams to deliver products and project Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf #J-18808-Ljbffr