Requisitos: Basic Function: The collections clerk/accounts receivable position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer location techniques, collection methods, dispute management, legal claims, and the selective use of outside collection services. Collections Agent at D&S; Global Solutions. Work from Home. Required Languages: All applicants must speak fluent English. Any other languages is a plus. Labor contract. Actividades a realizar: Essential Duties and Responsibilities include the following: - Use advanced call structures and techniques - Investigate reasons for non - Ayment/return - Negotiates resolution - Verify return/payment terms, funding sources and process condition - Respond to billing disputes, requests for refunds, tax exemptions and logistics, etc - Manages a portfolio of accounts to promote efficiency within standards - Utilize concise notes/updates in corporate/client databases - Research cases to find viable contact sources when information provided is not current - Build business cases to support payment/return/write - Off decisions - Track daily metrics and performance to attain required goals - Demonstrate behaviors reflecting our policies - Maintain a positive customer relationship - Exceed standards expressed by the client CONDICIONES DEL EMPLEO Jornada laboral:Tiempo Completo Tipo de empleo:Trabajo Fijo Salario:COP 1,900,000.00 - 2,500,000.00 Mensual Cantidad de vacantes:10 REQUERIMIENTOS Experiência Mínima:Sin experiência Idiomas:Inglés Avanzado Sexo:Indistinto