**Description**: We are Hubtek, a young and innovative company that provides process optimization solutions to companies in the United States through Co-Managed Talent (Staffing) and Technology (Intelligent Automation). We strongly believe that the success of our company lies in the creation of learning and development experiences, teamwork, and the well-being of our people. As a Track and Trace Specialist you will be responsible for analyzing and interpreting data and providing logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions. **Some of your responsibilities will be**: - Develop and manage carrier relationships - Negotiate transportation rates with carriers and customers. - Negotiate transportation rates with carriers and customers - Provide thorough and accurate follow-up information to our customers regarding their shipments - Develop solid relationships with clients by providing them with excellent customer service - Communicate with management and sales team regarding accounts performance - Contact current and prospective customers to increase market share. - Track and Trace **Requirements**: **What would help you succeed**: - Understand the importance of time management and being service-oriented. - High School Diploma or bachelor's degree in international business, business administration, or logistics related. - Language: Advanced B2-C1 English level. Being able to speak English fluently. - Excellent verbal and written communication. - Experience in customer service or excellent attitude with good English skills. **IMPORTANT**:Self-motivated, detail-oriented, someone who is not afraid to speak up and provide ideas, experience would be great but attitude is more important when it comes to operations positions, this person will start with Track and Trace but the idea is to cover all the load cycle. **Perks**: - The schedule would be from Monday to Friday: 7:00 a.m. - 4:00 p.m. (We work by the American calendar). - On-site in Barranquilla, Medellín o Bogotá - Indefinite term contract. - Competitive Salary + Benefits. - Possibility of internal growth. **Are you ready to start The Hubtek Experience?