Job Title: Hospitality Team Member As a vital member of our hotel team, you will be responsible for delivering exceptional guest experiences by ensuring the cleanliness and comfort of our rooms. Key Responsibilities: - Clean guest bedrooms and bathrooms to high standards, paying attention to detail to ensure a safe and clean environment. - Vacuum rooms and corridors to maintain a safe and clean atmosphere. - Restock linens, towels, and guest amenities as needed, adhering to company guidelines. - Perform regular deep cleaning tasks to maintain a high level of cleanliness. - Restock trolleys daily and ensure all equipment is in working order. - Report any missing or damaged items to your supervisor and take ownership of replacing or repairing them. - Contribute to an environmentally aware culture by disposing of waste responsibly. - Manage guest requests efficiently and effectively. - Comply with hotel security, fire regulations, and health and safety legislation. - Carry out lost property procedures. Requirements: - Positive attitude and excellent communication skills. - Commitment to delivering high levels of customer service. - Excellent grooming standards. - Ability to work independently or as part of a team. - Flexibility and reliability. About Us: We are a leading global hospitality company dedicated to providing exceptional guest experiences through quality, innovation, and customer satisfaction.