[EXE517] - EARNER & MARKETPLACE OPERATIONS COORDINATOR

Uber


**About the Role** At Uber, we're reimagining the way the world moves-and that means building an operational engine that's efficient, data-driven, and people-focused. We are looking for an **Earner & Marketplace Operations Coordinator** to join our Delivery team in the **Andean & Caribbean Region** of LATAM, one of the most dynamic and fast-growing areas in the business. In this role, you'll drive key operational improvements to ensure marketplace health and balance. You'll partner closely with cross-functional teams to ensure Earners (couriers), Eaters, and Merchants enjoy a seamless, reliable experience-while helping our business grow sustainably across **Ecuador, the Dominican Republic, and Puerto Rico**. **What You'll Do** - **Analyze marketplace data**: Monitor key metrics, identify operational gaps, and provide insights to support real-time decision-making. - **Improve and scale processes**: Collaborate across Ops, Regional, and Product teams to design and enhance systems that drive performance, economic efficiency, and customer satisfaction. - **Drive business growth**: Lead and support strategic initiatives that unlock long-term impact in your markets. You'll contribute to the development and implementation of projects that improve the delivery experience. - **Collaborate cross-functionally**: Work with teams across the business to identify opportunities, test ideas, and drive continuous improvement. **What You'll Need** - Professional proficiency in both **Spanish and English**: - **2+ years of experience** in business consulting, investment banking, operations, or a high-growth environment - Strong **analytical thinking and data literacy**-comfortable navigating spreadsheets, reports, experiments, and dashboards - Advanced knowledge of **Google Sheets**, with the ability to learn and adopt new tools quickly - Proactive, detail-oriented, and curious mindset-excited to work in a fast-paced, collaborative team - Clear and effective communication skills, both written and verbal **Preferred Qualifications** - Proficiency in **SQL**; familiarity with **Python** is a strong plus - Experience working with cross-functional teams in diverse markets - A passion for improving the day-to-day experiences of customers and partners

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