Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! Do you want to know why Rappi? ️ WE SEE OPPORTUNITIES where others see problems ️ WE SEE CLOSE where others see distance ️ WE SEE ADRENALINE where others see pressure. Join a team where we are all capable of EVERYTHING, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Interested in how you can deliver magic with us through your Rappi mission? Find out how it impacts our ecosystem: Cargo is Rappi’s B2B logistics as a service (LaaS) solution. Currently operating with a select group of retailers, our goal is to become Latam leaders in “last-mile as a service” by developing a robust, scalable solution and streamlining operations to help our partners excel in e-commerce, identifying opportunities within and outside our operations. We are seeking a passionate, analytical, and tech-savvy Customer Success Sr Analyst for our Cargo team. You will support sales strategies to maximize value for partners across 9 countries. As part of Rappi, your responsibilities include: - Applying growth strategies to increase order potential of small and medium-sized allies - Managing the collections cycle, including settlement, invoicing, and collections - Achieving targets for quality metrics - Identifying process improvements and proposing solutions - Implementing growth campaigns and consulting with partners - Communicating partner feedback and market needs for product development - Designing analytics sharing methods, dashboards, and templates for external presentations Requirements: - 3-6 years of experience in analytical roles within tech or logistics - Bachelor's degree in a quantitative or business field - Strong stakeholder management skills - Fluent in English or Portuguese - Ability to analyze complex problems and develop action plans - Data storytelling and presentation skills - Proactive, entrepreneurial attitude - Intermediate or advanced Excel and SQL skills Worker type: Regular Company: Rappi Technology Colombia For more information, visit our website and check our reviews on Glassdoor . We look forward to building and delivering magic together! #Rappi #J-18808-Ljbffr