Job summary Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Responsibilities - Install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices/tablets. - Perform SOP based software installations, support and updates (includes MS Windows 10/11, M365 suite, Teams). - Assist with infrastructure and network connectivity issues as per instructions from the Customer or TechM remote IT teams. - Provide basic training to end-users on hardware and software usage. - Provide support where physical intervention is required for install, maintain, and troubleshoot equipment. - Assist with physical rack and stack operations. - Assist in performing physical audits and asset tagging. - Respond to and resolve technical issues in a timely manner as per SLA. - Perform installations, moves, adds, changes, and decommissions (IMACD) of IT equipment. - Maintain accurate and up-to-date documentation of all work performed. - Collaborate with TechM and Customer remote IT teams to resolve complex issues. - Adhere to safety protocols and security procedures as per the Customer provided SOP and guidelines. Qualifications - Bachelor Degree or equivalent in Computer Science or related field. - CompTIA A+, Microsoft Certified Professional (MCP) or better. - Minimum of 18 months' years of IT experience. - Mobile device management, including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. - Proven ability to multi-task, effectively determine priorities and meet SLA's. - Adaptable and flexible in a fast-changing industry and work environment. - Willing to work off-hours and weekends when required for projects or emergency support. - Language & Communication: Fluent in both spoken and written German and English. Why Join Us? At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora