About Us We are Landerholm Immigration, A.P.C., a Bay Area law firm dedicated to fighting for the rights of immigrants who are facing deportation. We believe in pushing ourselves to be the best of the best in the legal immigration field. We are passionate, mission-oriented, and results-driven, and we are now searching for a top-notch, bilingual Client Intake Specialist to join our team! Position Details This is an overseas independent contractor position. You will be paid in USD. The gross salary range is $1,105 – $1,400/month USD. We take our work and our mission seriously; we believe strongly in the growth of our team members; and we strive to build a strong, connected team through Firm-wide events like book clubs, happy hours, retreats, and all-team training days. Responsibilities: - Conduct 15-minute case evaluations for potential clients - Evaluate whether caller or lead qualifies for a consultation - Explain our immigration services to potential clients - Process pre-payments for consults - Schedule paid consultations - Complete daily follow-ups with potential clients. - Check for and process leads from other sources (e.g. social media, website form, referrals, emails and text messages) - Respond to questions and set correct expectations leading up to consults - Assist with other tasks/projects as part of Sales and Marketing Team Position Requirements: - Love sales! Great at listening to people and showing empathy. You genuinely want to help solve the caller’s immigration challenges. - Have at least 1 year of sales experience (in an immigration law office is a plus) - Excited about hitting individual and team goals - Speak, read, and write fluently and professionally in both English and Spanish. - Able to keep confidential information confidential - Great at following policies and procedures and completing things on time. - Excel in being a team player even while working remotely. - Have your own equipment and a private workspace (computer, stable internet connection, noise canceling headphones if possible). - Have minimum noise or distractions around your work schedule. As an organization, we look for the following CORE VALUES in our team members: - Client Experience - Growth Mindset - Passion for Excellence - Takes Ownership - Win Together - Be the Example - Results Driven To be considered for an interview, please follow the steps below exactly: 1. Attach your resume in PDF format. 2. Attach your cover letter in PDF format. In your cover letter, please respond to the following questions: - What do you love about sales? - Highlight how you embody at least two of the core values we look for in our team. - How would you overcome the following objection: Your prices are too high. Why is this so expensive? Job Type: Contract Application Question(s): - Do you have experience working with an immigration law firm? Experience: - intake: 1 year (Required) Language: - English (Required)