Service Director Opportunity We are seeking a highly skilled Service Director to join our organization. As a key member of the team, you will be responsible for overseeing the delivery of exceptional service to our customers. Key Responsibilities: - Monitor and improve service quality execution and process compliance. - Identify and report service quality issues and propose optimization suggestions. - Coordinate service resources and supervise implementation of optimization. - Build and manage customer service centers and monitor customer feedback. Requirements: - Bachelor's degree or higher in Business Administration or related field. - Rich experience in after-sales service, preferably in construction machinery industry. - Fluent English language skills and proficiency in Microsoft software. - Strong communication, organizational, and management skills. Benefits: - Opportunity to work with a dynamic team. - Competitive salary and benefits package. - Professional development and growth opportunities.