Position: Manager of Training & Operations Location: Bedford, TX Job Id: 348 # of Openings: 1 Role Summary: We are looking for a dynamic and driven individual to lead our training and education efforts at the corporate level. This role is all about impact as you train, support, and mentor franchise owners across the country to deliver exceptional service to students and families. You do not need a background in college planning. We will teach you that. What we are looking for is someone with grit, initiative, and a proven track record of building educational programs, leading training, and driving performance. If you are a strategic thinker who is energized by helping others succeed and thrive in a fast-paced and mission-driven environment, we want to hear from you. Key Responsibilities Design, lead, and continuously improve training programs for franchise owners, both in-person and virtually Serve as a key resource and mentor to franchisees, providing practical guidance on service delivery, customer experience, and operational efficiency Collaborate with owners to ensure consistent and effective implementation of Class 101’s core services Identify training gaps and create solutions that support ongoing learning an development Lead workshops, webinars, and one-on-one sessions to elevate knowledge, confidence, and execution Track performance trends and use data to improve outcomes for franchise locations and the students they serve Facilitate collaboration and knowledge sharing across the franchise network Partner with the corporate team to continuously evolve the curriculum and operational playbooks Stay current on developments in education, training methods, and related tools to bring What We’re Looking For 5+ years of experience in education, professional development, training, or a related field Strong facilitation and presentation skills. Able to train and energize individuals and groups A natural coach and mentor with excellent interpersonal and communication skills Highly organized with the ability to manage multiple priorities and projects Self-starter who takes ownership and thrives in a results-oriented environment Strong problem-solver with the ability to turn challenges into opportunities Comfortable with data, performance tracking, and using insights to drive improvement Proficient in virtual training tools (e.g., Zoom, LMS platforms) Brand Description Class 101 is a leading national college planning franchise committed to guiding students and families through the intricacies of the college search, admissions, and financial aid process. Our mission is to empower students, serve families, and inspire greatness in the next generation. At Class 101, it is not just about getting into college, but helping students find their future. Commitment to Equal Opportunity Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. ADA Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Unleashed Brands is proud to be an equal-opportunity employer. #J-18808-Ljbffr