At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Position: Billing Analyst (Analista de Facturación) Location: Bogotá Iron Mountain is seeking a Billing Analyst to join our GBS team. The selected candidate will develop and maintain working relationships with Customer Service, Sales Team members, Revenue Management, GBS central locations, and IT support teams for the billing system to ensure end-to-end responsibilities and processes are carried out effectively. Key Competencies: Teamwork and collaboration with virtual teams across different countries and A2C teams Attention to detail Analytical and problem-solving skills Responsibilities: Manage daily billing operations for Latin American clients. Issue electronic invoices and credit notes for services rendered. Register issued invoices and credit notes in various portals. Control invoice information in the system and manually. Support invoice issuance according to portfolio management, with prior approval from the leader. Correct errors in pre-billing and non-standard invoicing. Maintain communication with internal clients regarding invoice and credit note processes impacting portfolio management. Manage the internal customer database for invoice processing and conditions. Meet company closing dates, ensuring timely information processing. Distribute all invoices by accounts before month-end. Support local teams (Care & Sales) in adhering to standard processes and workflows. Provide advice and respond to queries related to client onboarding and billing. Perform other related duties as delegated by the immediate supervisor. Stay updated on current global billing policies and procedures of Iron Mountain. Skills, Requirements, and Key Competencies: University student or technologist in administrative or accounting careers. Experience in high-volume electronic invoicing. Ability to handle maximum workload with speed, accuracy, and focus on efficiency and continuous improvement. Quickly acquire knowledge of Iron Mountain’s financial and billing systems. Proficiency in Microsoft Excel and/or Google Sheets; experience in SQL and/or XML is preferred. Strong analytical and organizational skills. Category: Customer Support Iron Mountain is a global leader in storage and information management services, trusted by over 225,000 organizations in 60 countries. We safeguard billions of assets, including critical business information, sensitive data, and cultural artifacts. Learn more about our history here . We help lower costs and risks, ensure regulatory compliance, recover from disasters, and enable digital and sustainable solutions across various services including information management, digital transformation, secure storage, data centers, cloud services, and art logistics. See our Values and Code of Ethics . If you require accommodations due to a disability, please contact us at [email protected]. Learn more about our Equal Employment Opportunity policies and practices. Iron Mountain is committed to equal employment opportunity and recruits without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other legally protected status. For more information, see the EEO is the Law posters and the Pay Transparency Policy Statement . Requisition: J0089715 #J-18808-Ljbffr