Bachelor’s degree in Computer Science, Engineering, Math, Operations Research, or a related field or 10 years of large scale IT deployment or program experience. - 3+ years of experience with enterprise scale infrastructure or development-based cloud programs/projects in Retail and/or e-commerce - 7+ years’ experience in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs - Ability to communicate fluently in Spanish+English in technical and business settings (verbal and written). - Bachelor's degree in Science, Technology, Engineering, Math (“STEM” majors) or equivalent experience (Computer Science preferred) - Direct experience implementing AWS services - Thorough understanding of software development/engineering lifecycle from conception to delivery and/or IT life cycle. - Superior written and verbal communication skills - Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment - Demonstrated ability to maintain composure in stressful situations, responds to customer needs quickly and effectively, adapts to change - Highly analytical, technically proficient, and able to learn new tools and software quickly - Strong listening skills; demonstrated ability to ask effective questions - AWS or other cloud certifications - PMP and/or SCRUM/Agile, SAFe certified - Strong organizational and troubleshooting skills with precise attention to detail Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.