At the forefront of digital infrastructure, we seek a seasoned professional to lead our data center operations team. With over 26 years of experience in delivering best-in-class service, we are committed to providing an equitable work environment that fosters diversity and inclusion. The Data Center Critical Facilities Supervisor is responsible for maintaining critical facilities infrastructure in a high-risk and high-reliability environment. This includes operating, maintaining, and repairing multiple systems such as HVAC, plumbing, fire control and suppression, roofing systems, and exterior grounds. Responsibilities - Supervise data center engineers to ensure timely completion of tasks and projects meet expectations. - Manage personnel details including salaries, positioning, hiring, reviews, coaching, and career development plans. - Promote the Equinix culture and define succession plans for the team. - Provide immediate supervision to employees, assign tasks, monitor work, and maintain schedules and workflow. - Assist with testing and coordinating projects and maintenance. - Present monthly outcomes and promote goals and accomplishments with the team. - Define and improve KPI metrics for team members. Site Capacity Management - Oversee site capacity and coordinate with the capacity and cross-functional teams. Project/Infrastructure Management - Plan, execute, coordinate, control budgets, and implement resources for on-time project completion and maintenance within the data center. - Provide input and guidance towards budget planning. - Responsible for creating yearly budgets for OPEX, CAPEX, and R&M; and ensuring correct execution on time. Vendor Management - Oversee contractor work and operations to ensure completion to Equinix's required standards. - Supervise and control local and global vendor contracts to guarantee PMs (Preventive Maintenances) and CMs (Corrective Maintenances) activities. Testing and Incident Management - Assist with start-up tests, documenting, and reporting all problems. - Support the Critical Facilities team during incidents, PMs, and CMs activities as technical lead of the Data Center. - Communicate and coordinate activities and on-site staff during an incident. - Report incidents related to infrastructure and customers following Equinix procedures. Qualifications - Requires a minimum of 5 years of related experience in data centers or high-availability facilities with a bachelor's degree in Electricity, Electronic, Mechanical, Mechatronic, or related careers. - Typically requires financial knowledge and understanding of budget concepts, vendors negotiation, and strong abilities as team leadership. - Specialization or additional studies in leading people management preferred and strong communication skills, including cross-cultural communication and negotiation. Language Skills - Excellent communication skills, both verbal and written, in English (C1)/Spanish, and Portuguese desirable.