**American Solar Repair** is searching for a motivated **Account Supervisor** to join the team at **RedValley - a rapidly growing Medellín-based company**. As partners with the fastest-growing solar repair company in the United States, our shared mission is to provide every customer with top-notch care - as if they were our own Grandma - and to value our employees as individuals. We believe in offering customers compassionate experiences while utilizing only high-quality materials and standing behind our work with a strong warranty, all while refraining from pushing unnecessary products or services. **What You'll Do** - Serving as the point of contact for Corporate Partners, managing escalations, collaborating with project managers, and ensuring high-quality service is delivered. - Supervising and mentoring a team of Account Managers - Creating and managing follow-up software systems, generating weekly and monthly reports, and conducting meetings with the bookkeeping team. - Documenting all department processes for seamless training of new employees. **What You'll Bring To The Team** - English B2 - C1 Level - We're looking for someone with excellent communication skills, meticulous attention to detail, and at least 4 years of customer service experience. - Minimum of 2 years of experience in B2B, directly handling corporate clients and issuing reports - Proficiency in Excel, Spreadsheets and Office Suite **We Offer You** - Work in a fast-paced startup environment that supports teamwork, ownership, and purpose. - You'll have your choice of a remote or hybrid work environment, flexible working hours, and 50% off lunch at our partnered restaurant. - Additionally, we offer private health insurance for you and a family member. - We offer one-of-a-kind company values and a teamwork culture, as well as meaningful work that has a positive impact. **Salary**: $3,600,000 - $4,000,000 per month Application Question(s): - What is your salary expectation in COP? **Language**: - English (required)