(AL-144) | CSR INBOUND 4

Foundever


**About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. **Job Summary** The primary function of this position is to provide service to English restaurant owners, with bilingual fluency in reading, writing and speaking. The position is responsible for performing a variety of duties related to and including income customer service calls and tickets and outbound calls when necessary. **Primary Job Responsibilities** - Educate restaurant owners about Grub Hub. - Access to the restaurant's accounts. - Perform basic troubleshooting for printers and tablets. - Give credits to restaurants regarding order issues. **Skills/Knowledge/Abilities** **Education** High school diploma or equivalent **Experience Target** **Specialized Certifications** **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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