**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. As a **Logistics Customer Support, **you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions. **Some of your responsibilities are but are not limited to**: - Track and trace loads and update their status in the systems (loadboards, portals and TMS). - Confirm that drivers are on the move and adhering to schedule. - Dispatch trucks for pickups and deliveries. - Take care of expedite shipments. - Track specific shipments every 2 hours. - Keep customers informed with timely updates on shipment progress. **Minimum requirements**: - **Studies**:High School Degree is **required**. Desirable (but not required) studies in International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or administrative related. Other studies are also considered. - **Experience**:Minimum of 1 year in **bilingual customer service, handling inbound and/or outbound calls**, or similar phone-based support roles. Experience in logistics is a plus. - **Language**: Good English skills. B2+ or higher is preferred. **Perks**: - **Schedule**:Monday to Friday from **7:00 a.m. to 4:00 p.m. **or **8:00 a.m. to 5:00 p.m.,** following the American Calendar. - **Contract**: Indefinite term contract + Benefits. - **Location**: Only for **Medellín,** **Colombia**. This position is **100% remote.**: - **Salary**:$2.266.000 COP + Connectivity Aid + Commissions ($100 - $150 USD) + Yearly Salary increase ($350 USD). **Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?** Tipo de puesto: Tiempo completo Pregunta(s) de postulación: - ¿Cuál es tu aspiración salarial mensual en $COP? Idioma: - Inglés (B2+ o superior) (Obligatorio)