From Flows to Futures: Support International Student Recruitment Success Backed by prestigious honors like the Ecctis Awards and NCUK Partner Awards, INTO University Partnerships—our client—is a global education leader at the forefront of international student recruitment. Operating in over 120 countries, INTO collaborates with top universities to connect students to world-class degrees. Their innovative digital platforms and data-driven strategies make them an attractive employer for IT professionals eager to make a global impact—without leaving home. Job Description As a Salesforce Administrator, you will play a hands-on role in support and development. You will resolve helpdesk tickets across time zones and deliver features in agile sprints, applying your skills in workflows, flows, and declarative tools—contributing to smarter solutions that enhance international student recruitment and global education success. Job Overview Employment Type: Indefinite Term Contract Shift: Monday to Friday, 11 am to 7:30 pm Colombian time Your Daily Tasks Handle helpdesk support tickets across multiple time zones, ensuring timely resolution Participate in agile sprints by completing assigned tasks and delivering Salesforce features or solutions Utilize standard Salesforce functionalities, including workflow rules, declarative tools, and formula development Engage in strategic system support beyond basic administrative tasks, such as password resets Requirements The Qualifications We Seek English proficiency at C1 level Minimum of 2 years of hands-on Salesforce experience managing configurations, workflows, and user permissions Proficiency with declarative tools, especially Flow, to solve complex business problems Strong knowledge of Salesforce setup including Objects, Fields, Layouts, Security, etc. Solid understanding of data structures and modeling Effective English communication skills, both written and verbal Ability to work independently and in cross-functional teams in a fast-paced environment Experience with Experience Cloud, Service Cloud, Change Management, Conga, and DocuSign is highly desirable Familiarity with Salesforce integrations and third-party platform connections Bachelor’s degree in computer science, software engineering, or equivalent experience Salesforce Administrator certification required Additional Benefits Work five days a week 20 vacation days annually Fully customized Emapta laptop and peripherals Indefinite contract Exposure to clients Diverse and supportive work environment Unlimited upskilling through Emapta Academy courses (more info at https://bit.ly/EmaptaTrainingCalendar) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a work environment that fosters professional growth. With over 900 clients worldwide and more than 10,000 talented professionals, Emapta continues to set industry standards. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. #J-18808-Ljbffr