**Salesforce Configuration Expert** The Salesforce platform is a cloud-based customer relationship management (CRM) system that enables organizations to streamline their sales, marketing, and customer service operations. As a Salesforce Configuration Expert, you will be responsible for ensuring the effective use of this platform within an organization. Key responsibilities include: - Configuration and Customization: Create and manage user accounts, profiles, and roles. Ensure proper access and permissions for different users based on their roles and responsibilities. - Data Management: Import, update, and maintain data in Salesforce. Ensure data accuracy and integrity. Perform data deduplication and cleansing activities. - Process Automation: Design and implement workflows and process automation to streamline business processes. This may involve creating triggers, workflows, and approval processes. - Reporting and Analytics: Build and maintain reports and dashboards to provide insights into key business metrics. Help users create and customize their own reports. - Integration and Security: Integrate Salesforce with other third-party applications and systems. Ensure data flows smoothly between Salesforce and other tools. Implement and manage security settings, including field-level security, sharing rules, and data security. To succeed in this role, you should have: - A bachelor's degree in a related field of study. - At least 2 years of professional working experience. - Salesforce Administrator Certification is a significant advantage. - Strong understanding of Salesforce architecture and data model. - Proficiency in Salesforce configuration and customization. As a Salesforce Configuration Expert, you will play a critical role in ensuring the seamless operation of our CRM system. If you are passionate about technology and have a desire to work in a fast-paced environment, we encourage you to apply.