**About the Role**: Hello everyone!!!! We are seeking a fluent English speaker who is enthusiastic about delivering excellent service and thrives in a dynamic, fast-paced environment. **Responsibilities**: - Schedule and assign caregivers for patients in homes or facilities based on patient needs and staff availability. - Use platforms such as **HHAexchange** and/or **Salesforce** to confirm visits and maintain accurate scheduling records. - Communicate clearly with caregivers, patients, and families regarding assignments, updates, and any scheduling changes. - Track and document caregiver availability, eligibility, and assignment acceptance. - Communicate effectively within our global aide team and with diverse clientele in both English and Spanish. - Maintain high standards of responsiveness and operational excellence. - Manage and adapt to new challenges proactively. - Demonstrate flexibility and commitment to scheduled shifts, including **weekends**. **Requirements**: - Strong communication and organizational skills. - Ability to work both independently and as part of a team. - **Weekend availability is mandatory**, with shifts of up to **15 hours** on Saturdays or Sundays. - Weekday shifts are a mix of **6-7 hours per day**, with two days off during the week. - Previous experience in customer service, healthcare, or administrative support is a plus. **Qualifications**: - **Bilingual Proficiency**: Fluent in English (C1) and Spanish. - **Passion and Dedication**: Demonstrates strong commitment and enthusiasm for work. - **Proactive Learner**: Quick learner, eager to take on new challenges. - **Visionary**: Driven by the desire to contribute to the company's and personal growth. **Benefits**: - Competitive salary and benefits package. - Opportunities for professional growth in a supportive environment. Submit your resume detailing your experience and how you meet the qualifications. We look forward to having you join our innovative team! Application Question(s): - We are looking for reliable and committed individuals. Can you confirm your availability and willingness to work weekends on a regular basis? **Location**: - Cali, Valle del Cauca (required)