The Offer Work From Home – Skip the commute and work in a focused, results-driven environment. Room for Growth – As our agency expands, so do your opportunities for career advancement. Be Part of a High-Performing Team – Your work will have a direct impact on our success. The Job Are you highly organized, detail-oriented, and persistent when it comes to getting things done ? Do you have experience handling insurance claims and thrive in a fast-paced, results-driven environment ? If so, we want to hear from you. What You’ll Be Doing As a Claims Specialist , your primary mission is to manage claims from start to finish , ensuring efficiency, accuracy, and client satisfaction. Claims Management & Problem-Solving Oversee the entire claims process from initial filing to final resolution. Identify and remove roadblocks to ensure a smooth, fast claims process. Navigate challenges proactively , keeping claims on track even when obstacles arise. Communication & Follow-Up Serve as the primary point of contact for clients, carriers, and internal teams. Push claims forward by following up persistently while maintaining professionalism and discretion . Keep clients informed and ensure they feel supported throughout the process. Organization & Documentation Track all transactions and updates in Applied Epic to maintain accurate records. Manage multiple claims simultaneously , ensuring that no details are overlooked. Work within Microsoft tools and Applied Epic for efficient claims management. The Profile What You Bring to the Table Insurance Claims Experience – Background in commercial lines, real estate, or other claims management is preferred. Strong Communication Skills – You know how to push claims forward while maintaining professional, strategic conversations. Detail-Oriented & Organized – You can juggle multiple claims without missing a step. Persistent & Proactive – You don’t back down from challenges; instead, you find solutions and keep things moving . Tech-Savvy – Proficient in Microsoft tools ; experience with Applied Epic is a plus. Excellent English Skills – Clear and professional communication is essential. The Employer We are a rapidly growing New York-based insurance agency , expanding at an incredible pace. Our success comes from our ability to deliver outstanding service , and we’re looking for a Claims Specialist to ensure a seamless, efficient claims process for our clients.