As a Change and Configuration Engineer, you will be instrumental in upholding robust change management processes across our organisation. Full Time Closes 31/07/2025 The Change and Configuration Management department is responsible for the comprehensive assessment of risks and regulatory impacts associated with all changes applied to the live environment. As an engineer, your primary focus will be to meticulously record changes in accordance with our established policies and procedures. You will also have the opportunity to contribute to exciting technology and business-focused projects as we continue to innovate and grow. The role offers interesting and challenging work in a fast-paced environment, underpinned by a hardworking and delivery-focused company ethos. A background in Change and Configuration Management is desirable, though not essential. We are seeking a confident and analytical individual with a keen eye for detail, eager to thrive in a fast-paced environment. Preferred skills and experience - Exceptional English communication skills, both written and verbal. - Demonstrate a strong attention to detail. - Excellent documentation skills. - Proven ability to meet deadlines, with exceptional organisational skills and a process-oriented approach. - Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook). - An understanding of Change Management principles and methodologies. - Pragmatic approach to governance administration. - Formal technical training or relevant experience is desirable. - Understanding of software development principles. - Experience with Remedy, Helix and JIRA, and familiarity with ITIL frameworks, are advantageous. What you will do - Ensuring meticulous consideration of regulatory compliance across multiple jurisdictions for all planned and released changes within the live environment. - Approving changes in strict adherence to regulatory guidelines. - Creating and maintaining relevant accurate documentation. - Engaging with key stakeholders prior to approving change requests for progression into the live environment, ensuring all relevant risks are thoroughly assessed. - Collaborating with key stakeholders to ensure a clear understanding of processes, facilitating effective and timely implementation. - Processing change requests promptly and in accordance with change policies, ensuring accurate recording and storage. - Identifying and escalating changes that do not conform to established standards. - Contributing to the creation of regulatory reports as required. - Assisting in the resolution of queries to ensure the successful implementation of all appropriate changes. - Serving as a primary point of contact for business and regulatory change-related inquiries. Life at bet365 We are unique global operator with passion and drive to be the best in our industry. People are our superpower and we will support you to be the best you can be. We believe in the power of diverse perspectives and strive for our workplace to be inclusive and welcoming for all.