Role Objective Provide strategic and administrative support to the executive team and operations area, ensuring well-organized information management, efficient communication, and timely task execution. The Executive Assistant will be a key player in coordinating internal projects, managing the CRM, supporting operations, and handling the executives digital presence, contributing directly to efficiency and company growth. Responsibilities Manage executives social media posting, research, outreach, and timely responses, especially on LinkedIn. Organize and maintain the Google Drive folder system, ensuring clear, professional internal and external communication. Maintain and clean up Bitrix24/CRM and project lists; generate status reports and refine Excel-based reports. Support the Operations team and back up Client Success in managing claims and refunds. Assist executives and team members with assigned administrative tasks. Coordinate and execute internal projects as assigned by the Leadership Team. Update and maintain SOPs according to internal changes. Conduct research and generate accurate, actionable weekly reports. Ensure compliance with KPIs regarding response times, task quality, and data accuracy. Technical Skills Proficiency in Google Workspace (Docs, Sheets, Drive). Advanced Excel skills for reporting. Experience with CRMs, ideally Bitrix24 . Strong command of LinkedIn (Sales Navigator preferred) and Instagram. Exceptional copywriting and professional communication skills. Previous experience in project management and administrative support in fast-paced, tech-driven environments. English level C1 (professional written and verbal communication). Requirements Bachelors degree in Administration, Communication, Business, or related fields. Proven experience as an Executive Assistant or Administrative Assistant in dynamic, fast-growing companies (preferably tech-driven). Experience managing CRMs, cloud-based documentation, and executive support. Outstanding writing and communication skills. Certified or proven English level C1 .