Diagonal 25G No. 95A - 85, Edi, Bogota, Colombia, Colombia G OBJECTIVE OF ROLE The Business Analyst will work on various technology projects and initiatives, focusing on Digital projects. They will be part of the digital technology capability team, responsible for identifying business needs, determining solutions, and maintaining a focus on customer satisfaction, innovation, relationship building, change management, and driving positive results. The Business Analyst will facilitate and coordinate communications of requirements, specifications, diagrams, data, and process models with project team members. They will also play a key role in application support activities. KEY RESPONSIBILITIES Analyze business challenges, recommend IT solutions, develop business processes, determine interface requirements, and resolve issues across systems affecting business processes. Conduct data analysis and provide business process redesign to support changes and opportunities. Gather requirements and conduct fit-gap analysis for software evaluations. Translate business requirements into functional specifications, data models, and test cases. Develop detailed specifications and use case scenarios. Collaborate with technical analysts to develop technical specifications and assist users in developing procedures. QUALIFICATIONS - Bachelor's degree, preferably in Accounting - CPA designation or equivalent (e.g., CCA) is required EXPERIENCE At least 2 years of experience in business analysis, with strong interpersonal, relationship management, negotiation, critical thinking, problem-solving, process flow, communication, analytical, and software development skills. Proficiency in MS Office, MS Project, Visio, and audit principles is essential. ADDITIONAL QUALIFICATIONS - BE/B Tech degree - Strong knowledge of business analysis and software development methodologies - 5+ years of audit experience ABOUT US IGT Solutions is dedicated to simplifying complex customer interactions, providing integrated BPM, technology, and digital services globally. Established in 1998, with over 20,000 specialists and 23 delivery centers worldwide, it focuses on delivering transformative customer experiences across industries. EQUAL OPPORTUNITY We are committed to providing equal employment opportunities to all individuals regardless of age, gender, race, religion, disability, veteran status, or other protected characteristics, and maintaining a non-discriminatory environment. #J-18808-Ljbffr Required Skill Profession Formación & Coaching