Job Summary This role involves managing a large team, leading live operations 24/7, and ensuring a deep understanding of urgency and commitment. The ideal candidate will have exceptional organizational skills, be open-minded, and have quick resolution abilities. Responsibilities - Manage a team of managers to ensure smooth operation of the Live Streaming Studio. - Develop and implement maintenance procedures for equipment. - Lead work direction, author performance appraisals, and address performance plans. - Ensure uninterrupted operation, meeting service level agreements. - Develop and enforce operational SOPs, execute workflows, and ensure process adherence. Requirements - Bachelor's degree or above. - Essential experience in managing large teams (150+ people). - Ability to manage live operations 24 hours a day, 7 days a week. - Deep understanding of urgency and commitment required for 24/7 operation. - Open-minded and quick resolution abilities.