Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets. Do you have a passion for operational excellence and thrive in fast-paced, high-stakes environments? Join our expanding team in Bogota as a Manager of Operations Control Room! We seek motivated, detail-oriented professionals who excel at leading diverse teams and optimizing live studio operations. If you’re excited by the challenge of maintaining seamless studio functions, supervising mission-critical processes, and working in a vibrant international broadcast setting, this is your next great career move! Operations Control Room Manager Career – English Speaking Leadership Role in Bogota As the Manager of the Operations Control Room at our state-of-the-art Bogota studio, you will oversee all control room activities to ensure smooth, uninterrupted live production and broadcast operations. You will lead a skilled team, coordinate response to live issues, optimize studio workflows, and partner with technical and production departments to deliver the highest quality experience for our audiences worldwide. You will play a pivotal leadership role, fostering operational efficiency and a culture of continual improvement in one of LatAm’s top entertainment studios. Position: Manager of Operations Control Room Location: Bogota, Colombia Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES Build and maintain relationships with internal and external clients (staff, operators) Coordinate and supervise staff, ensuring adherence to company standards Contribute to company development through operational support and feedback Document tasks and report to management, including data analysis and KPIs Motivate, train, and coach staff, especially new employees and OCR team members Develop and implement procedures, workflows, and performance metrics for OCR Submit consolidated bonus reports to HR on time Manage resources to achieve performance goals and ensure service standards Stay updated on company procedures, promotions, and game strategies Report deviations from company standards and suggest improvements to enhance player experience Support ISO certification efforts and communicate player feedback to management REQUIREMENTS: Proficient in English (C1), with strong verbal and written communication skills. A bachelor's degree in business administration, operations management, or a related field; a master's degree is preferred Relevant certifications in project management, operations, or leadership (e.g., PMP, Six Sigma) are a plus Extensive experience in operations management, with significant leadership exposure Proven experience in control room operations or similar environments Experience in the iGaming industry or related fields is highly desirable Strong understanding of operational control systems, both software and hardware Proficient in data analysis tools and reporting software Familiarity with industry regulations and compliance standards Ability to inspire and motivate teams to achieve operational excellence Proven ability to manage cross-functional teams and multi-disciplinary projects BENEFITS: Competitive salary Private health insurance from day one International work environment Opportunities for career development Advance Your Operations Management Career – Apply Now If you are ready to take ownership of live studio operations and lead a high-performing control room team, we want to hear from you! We welcome applications from professionals of all backgrounds, genders, and abilities – your unique strengths and perspectives will help drive our ongoing success. Step into your next leadership role in Bogota and grow with us as a Manager of Operations Control Room!