Select how often (in days) to receive an alert: Microsoft D365 F&O; Application Support Analyst Purpose As a business application support for the ERPs of the Group, you are a true referent for the Business teams on Microsoft D365 ERP and other business applications. Key Missions - Provide support of ERP users and participate in the evolutionary and corrective maintenance of the existing business applications. - Managing incident tickets and requests and ensuring comprehensive database of queries and resolutions is kept up to date. - Identifying and resolving technical issues. - Delivering regular and customized training to key user teams within the business. - Maintaining and updating technical documents and procedures. - Assisting with systems integrations. - Supporting ERP implementations on Microsoft D365 by training key-users, participating in UAT tests. - Participating to return of experience based on support provided and developing long term and robust solutions - Turn towards integration to ensure accurate end to end process Requirements - Fluent English (C1) must have for direct report - You have proven experience with Microsoft D365 ERP for at least 3 years. - Significant experience with D365 manufacturing modules, skilled on accounting, AP/AR area, fixed assets, inventory and controlling - Good understanding of the end to end supply chain flow, covering manufacturing, procurement, logistics and sales order management - Absolutely working on several D365 modules according to the functional scope described (knowing purchasing area would be a plus) - Ability to work on complex architecture and interfaces landscape (connection with MES, etc…) - Good verbal and written communication skills. - Business process-oriented mindset. - Listening ability and patience. - Preferred customer service and relationship management experience. - Ability to travel for training to Colombia - Nice to have: Portuguese language We Offer - Competitive monthly base salary - 30-day Christmas bonus. - 15-day vacation after completing your first year of employment. - Food vouchers worth 10% of your base salary per month - 25% vacation bonus. - Major medical, dental and vision insurance for you and your immediate family members #J-18808-Ljbffr Required Skill Profession Bases De Datos, Analítica Y Bi, Soporte Técnico Y Administración