Job Description Your Expertise, Their Infrastructure: Power What’s Next in IT Our client, Altanora, is a North American I T powerhouse specializing in Virtual Desktop Infrastructure, Endpoint Management, and Cloud Services . As one of the largest and most certified Citrix Platinum partners in the region, they deliver enterprise-grade solutions that power the world’s most agile businesses. At Altanora, every team member plays a role in shaping secure, scalable, and future-ready IT environments. Join a team where your local impact drives global success—without ever needing to leave Colombia. What You’ll Be Taking Charge Of Be part of our client’s team as a Citrix Administrator and take the lead in delivering secure, scalable, and high-performance virtual desktop environments for global clients. You’ll work closely with infrastructure teams and leverage cutting-edge tools to optimize user experiences across continents. Career Snapshot Employment Type: Indefinite term contract Shift: Monday to Friday, 09:00 AM – 06:00 PM Work Setup: Hybrid, Bogotá/Medellín What You'll Own and Run With: Responsibilities Install, configure, and maintain Citrix Virtual Apps and Desktops, Citrix Cloud, and NetScaler (ADC) Monitor system performance, security, and availability to ensure stability and scalability Troubleshoot and resolve issues related to user access, performance, and connectivity Implement user policies, profiles, and Active Directory Group Policies to optimize experience Manage licensing, usage tracking, and capacity planning for Citrix environments Apply system updates, patches, and upgrades to maintain security and compliance Collaborate with infrastructure teams to ensure seamless integration with existing systems Provide technical support and guidance to end-users and internal IT teams Document configurations, policies, procedures, and troubleshooting processes Participate in business continuity and disaster recovery planning for Citrix platforms Requirements What You’ll Need to Bring to the Table: Skills and Expertise Required Qualifications: Minimum of 3 years of hands-on experience as a Citrix Administrator or in a similar role Proficiency in managing Citrix Virtual Apps and Desktops, Citrix Cloud, and NetScaler (ADC) Experience in administering Windows Server, Active Directory, and Group Policy Knowledge of networking principles including load balancing, VPNs, and firewalls Strong analytical and problem-solving abilities High-level fluency in both written and spoken English and French Excellent interpersonal and collaboration skills across IT teams and business units Preferred Qualifications: Citrix certifications such as CCA, CCP, or CCE Experience in using PowerShell for automation and system management Familiarity with virtualization platforms such as VMware and Hyper-V Exposure to IT security, compliance standards, or audit frameworks Ability to perform effectively in fast-paced and evolving environments Tech Stack: Citrix Platforms : Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler (ADC) Server Technologies : Windows Server, Active Directory, Group Policy Management Scripting : PowerShell (preferred) Virtualization : VMware, Hyper-V Networking : Load balancing, VPNs, firewalls Benefits What’s In It For You 5 days work week Weekends off Hybrid work arrangement 20 vacation days in total Prepaid medicine Fully-customized Emapta laptop and peripherals Direct exposure to our clients Career growth opportunities Diverse and supportive work environment Prime Office Locations - Bogotá and Medellin Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of over 10,000 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. #EmaptaEra Requirements What You’ll Need to Bring to the Table: Skills and Expertise Required Qualifications: Minimum of 3 years of hands-on experience as a Citrix Administrator or in a similar role Proficiency in managing Citrix Virtual Apps and Desktops, Citrix Cloud, and NetScaler (ADC) Experience in administering Windows Server, Active Directory, and Group Policy Knowledge of networking principles including load balancing, VPNs, and firewalls Strong analytical and problem-solving abilities High-level fluency in both written and spoken English and French Excellent interpersonal and collaboration skills across IT teams and business units Preferred Qualifications: Citrix certifications such as CCA, CCP, or CCE Experience in using PowerShell for automation and system management Familiarity with virtualization platforms such as VMware and Hyper-V Exposure to IT security, compliance standards, or audit frameworks Ability to perform effectively in fast-paced and evolving environments Tech Stack: Citrix Platforms: Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler (ADC) Server Technologies: Windows Server, Active Directory, Group Policy Management Scripting: PowerShell (preferred) Virtualization: VMware, Hyper-V Networking: Load balancing, VPNs, firewalls