Installation and troubleshooting of hardware & software - Day to day help desk support (desk-side & remote a like) - Document & Update support policies and procedures - Asset tagging and management of inventory software - Re-imaging of laptops and desktops hardware - Software deployment - Hardware deployment - Desk-side support when needed - Execute projects to improve systems and operations within the department - Other IT Support tasks as directed by Manager - Must be available to work a flexible schedule, ability to work overtime is a must for this role. **Why you are a fit for Avant**: - 2+ years of hands on technical support experience - Basic network knowledge - Great communication skills - Ability to work without direct supervision - Ability to lift and carry up to 50 lbs - Ability to handle on-call work on a rotating basis - Extensive knowledge of troubleshooting hardware and software - Knowledge of Windows, Android and iOS - Knowledge of IT inventory management methods and organization - Experience with Google Admin & GSuite app administration is a plus tech22 Pay: $30,175,700 - $35,000,000 per year Ability to commute/relocate: - Bogotá, Cundinamarca: Reliably commute or planning to relocate before starting work (required)