Senior Manager Communications Surveillance Job Description We are seeking a seasoned professional to lead our Communications Surveillance team in ensuring the overall success of our operations. The ideal candidate will have a strong background in supervisory or senior compliance roles, with experience in communication surveillance. This role is critical in executing business strategies, plans, and initiatives in compliance with governing regulations, internal policies, and procedures. The successful candidate will be responsible for managing the execution of GBM Communication Supervision Procedures, planning resources required for review alerts, and maintaining expert knowledge of Bank and GBM processes, policies, procedures, applications, and products related to Global Communications Supervision Procedures. The role also involves developing and maintaining strategic relationships with key stakeholders and departments within GBM and International Banking. Additionally, the candidate will need to manage/perform ad-hoc, unique, and/or focused reviews as necessary. Key Responsibilities: - Leadership: Lead a team of Managers and Senior Analysts in the execution of Global Communications Supervision Procedures. - Business Knowledge: Maintain expert knowledge of Bank and GBM processes, policies, procedures, applications, and products related to Global Communications Supervision Procedures. - Documentation & Audit Readiness: Ensure the team keeps high-risk regulatory and operational controls current, along with other documentation that contributes to sustaining the Global Communications Supervision Procedures. - Global Communications Supervision: Manage the execution of GBM Communication Supervision Procedures, planning resources required for review alerts. - Relationship Management: Develop and maintain strategic relationships with key stakeholders and departments within GBM and International Banking. - Other Projects and Activities: Manage/perform ad-hoc, unique, and/or focused reviews as necessary. This role requires a strong problem-solving, critical thinking, and negotiating skills. Excellent written and verbal skills, good accountability and time-management skills, and ability to build strong cross-functional business relationships are essential. Requirements: - Strong background in supervisory or senior compliance roles. - Experience in communication surveillance. - Excellent problem-solving, critical thinking, and negotiating skills. - Strong written and verbal skills. - Good accountability and time-management skills. - Ability to build strong cross-functional business relationships. If you are a motivated and results-driven professional looking for a challenging opportunity, please apply now.