David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Portuguese speaking Workforce Management Specialist to join their team in Colombia. Position: Workforce Management Specialist Location: Bogota, Colombia. Employment type: Full-time Work model: on-site Benefits: base salary DUTIES AND RESPONSIBILITIES - Assess daily staffing needs and allocate personnel accordingly to ensure optimal operational coverage, including opening and closing of service areas. - Organize and coordinate employee schedules and shift rotations to maintain smooth operational workflows. - Collaborate with HR and team leads to manage time-off requests, approve schedules, and ensure all shifts are properly staffed. - Prepare and maintain daily staffing and attendance reports, verify work hours, process schedule changes, and complete other administrative tasks as assigned. - Develop and maintain effective staffing plans that support operational goals across departments. - Track employee attendance and ensure compliance with internal policies and legal requirements. - Prepare shift transition documentation to support consistent handovers between shifts. REQUIREMENTS: - Native or fluent in Portuguese (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2). - Proven ability to efficiently coordinate staffing schedules and manage multiple priorities. - Proficiency in Microsoft Excel and experience using workforce management or scheduling software. - At least 6 months in a similar scheduling or coordination role, with the ability to work independently. - Flexibility to work within a rotating 24/7 shift schedule. - Familiarity with relevant labor laws and compliance standards related to workforce scheduling and attendance. BENEFITS: - Competitive salary - Private health insurance from day one - International work environment - Opportunities for career development