Job Description As a Fraud Prevention Analyst, you will play a critical role in protecting clients' financial interests by identifying and preventing fraudulent activities. Responsibilities - Identify risks and prevent losses related to fraud activities/high-risk behaviors and suggest prevention solutions. - Review high-risk transactions for potentially fraudulent activity by reviewing and evaluating alerts generated by fraud detection systems. - Conduct time-sensitive investigations relating to payments in accordance with regulatory timeframes as well as community bank policies and procedures. - Conduct investigative/intelligence analysis of collected information derived from varying sources such as bank records/KYC documentation, external search engines and open source websites. - Contact clients via phone and/or email to validate transaction activity. - Contact internal units via phone and/or email to validate transaction and/or account activity. - Draft assessment summaries and other written investigative/intelligence products to support decisions and recommendations. - At times, escalate cases for further investigation and potential recovery to the Cyber Security team. - Collaborate with internal payment operations and FIU teams by analyzing account behaviors and reporting suspicious accounts to prevent losses and detect fraud. - Makes recommendations to improve department efficiencies for processes and procedures. - Provide quality service to clients to facilitate the resolution of research and questions. - Create data reports and case assessments as needed/requested by management. Requirements - Proven experience in Fraud investigations. - Sound understanding of fraud typologies. - Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures and the products and services as they relate to fraud investigation and analyses. - Working knowledge of research methodology of fraud and financial crime activities specifically fraud detection, prevention, and authentication strategies and techniques. - A sense of urgency and aptitude for multi-tasking, quickly identifying issues and escalating to the appropriate level for resolution. - Great problem-solving skills, and the ability to deliver results proactively, resourcefully, and methodically. - Strong writing, research, analysis/investigation skills, and attention to details; capability to document relevant information in a clear, structured and comprehensive way. - Familiarity with Google and Microsoft products. - Excellent team player with a strong work ethic. - Successful as a self-starter and in team environments.