We aretech transformationspecialists, uniting human expertise with AI to create scalable tech solutions. With over 6,500 CI&Ters; around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. Hi There, This is Laura from CI&T;! I am a Talent Analyst looking for people in USA for a Senior Business Systems Analyst to work on a project with one of our international clients! We are seeking a Senior Business Systems Analyst (BSA) to support the ongoing evolution of a healthcare enterprise-wide Loyalty & Rewards (L&R;) program across Medicaid, Marketplace, and Medicare. This role is responsible for translating business needs into clear, build-ready requirements that can be implemented by technical and business teams. The ideal candidate is equally comfortable collaborating with stakeholders, querying complex datasets, and managing requirement traceability through delivery. Responsibilities: - Capture and document business needs as user stories, data flows, edge cases, and acceptance criteria. - Manage the requirements backlog in Jira Cloud, ensuring clarity, priority alignment, and traceability to business goals. - Partner with architecture and engineering teams to evaluate solution options, estimate effort, and validate feasibility. - Ensure delivered features meet business intent through fit-for-purpose validation. - Support both standardization and future state program workstreams, balancing enterprise consistency with market-specific needs. - Independently query and analyze large datasets (Teradata, Snowflake) to support data validation, root cause analysis, and insights development. - Assist with reporting and dashboard development in Power BI. - Support solution design alignment with DXE platform capabilities (Adobe Experience Platform, Salesforce, Snowflake). Requirements for this challenge: - Advanced English proficiency. - Proven experience building detailed business requirements and user stories for large-scale enterprise systems. - Strong SQL skills with the ability to query and analyze data in Teradata and Snowflake environments. - Proficiency in Jira Cloud for backlog and requirement management. - Strong analytical and problem-solving skills with attention to detail. - Ability to collaborate across business and technical teams to ensure alignment. Nice to have - Experience with Power BI for dashboard and report creation. - Familiarity with Adobe Experience Cloud (AEM, CDP) and Salesforce Health Cloud. - Experience in healthcare, managed care, or regulated industry environments. - Understanding of loyalty and rewards programs or incentive management platforms. #LI-LO1 #Midsenior Why join us? - Competitive Salary - Generous paid vacation days - Unlimited sick time - 100% paid health & dental benefits starting day one - Annual profit-sharing distribution - Retirement match - Paid parental leave - Dedicated career advisor - And so much more… Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.