**Company Description** At H&M;, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M; colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. **Job Description** RESPONSIBILITIES**: - Administrate local import and export processes for commercial and NCG, incl. Port to DC, cross-country DC moves, and cross-border shipments (both store and online) - Administrate efficient handling of customs formalities in cross-region trades - Timely prepare and administrate entries for customs clearance and support compliance with global rules, standards and regulations set by Global Trade & Customs - Support opportunities to optimize regional customs and tax in line with local regulations and aligned with Global Trade & Customs department and strategies - Communicate with customs and other regulators on a day-to-day operational basis - Support in international transport matters (e.g. shipment tracing/monitoring, freight invoice reviewing etc.) - Support initiatives/ projects with expertise - Collaborate with Tax and Accounting, as needed, to ensure compliance with country requirements **COMPETENCIES**: - Knowledge of import and export processes in country across all types of cross-border flows - Understanding of global Trade & Customs rules and regulations - Overview on relevant market environment and cross-border trade relationships - Knowledge of international forwarding - Fluent in English and local language - Coordination skills and “can do” attitude to effectively resolve day-to-day issues and drive smooth process support and admin. - Ability to collaborate and co-create with others - Agile mindset with a positive attitude to change and meaningful growth - Inclusive and empathetic towards others whilst encouraging diversityAbility to understand your impact to others and contribution to the bigger picture. **PERFORMANCE METRICS**: - Import/Export Compliance - Import/Export Processing time - Import/Export Processing error and issue rate **KEY COLLABORATION PARTNERS**: - Imp./Ex. Manger - Reg and DC Transport Manager - Merchandising & Supply Planning - Global Trade & Customs - Tax & Accounting - Customs Brokers (internal or external) - Int. TSPs **Qualifications** MINIMUM CANDIDATE QUALIFICATIONS**: - Requires a minimum of a high school diploma, preferably a college diploma focused in Customs & International Trade - CCS Certification preferred (Certified Customs Specialist) - 2 - 4 years Imports/Exports experience or relevant logistics experience - Strong knowledge and understanding of shipping documents, broker invoices and freight invoices **ROLE REQUIREMENTS**: - Working knowledge of Microsoft Office Suite (Excel in particular) and the ability to adapt to company specific systems - Detail oriented, with strong organizational, analytical, time management, and interpersonal skills. - Excellent written and verbal communication skills. - Ability to work in a fast paced and dynamic environment. - Ability to work as part of a team - Strong in communicating and adapting methods based on circumstanceGood knowledge of global standards of operating procedures, security, and sustainability **Additional Information** Additional Accountability: N/A Job Status: Non-Exempt, Hourly EEOC Classification: OFC Last Updated: 6/1/2021