We are looking for a Field Service Engineer based in Guatemala. The field service engineer is responsible for the overhaul, repair, fault diagnosis and on-site servicing of Alfa Laval equipment, such as separators, decanters and plate heat exchangers. The activities will mainly be carried out across all the region Caribbean, Central America and North Andina region. This position will report to Field Service Team Manager. **Responsibilities**: - Responsible for executing maintenance and minor repairs on standard products at customer site - Investigate and resolve technical problems on standard products at customer site - Preparation of the service job to execute / resolve at the shortest possible time - Follow up on actions and promises made to customers - Write service report on site and get it signed by the customer - Report unsafe practices, incidents and work for continuous improvement - Capture Installed Base on site and communicate sales opportunities to sales organization - Proactive recommendation to customers for purchase of spares - Execute service in our Service Center if required **Profile**: Technician, Engineering degree, preferably Electrical, Automation or Electromechanical. Technical knowledge: - Knowledge of automation, electrical knowledge, and PLCs. - Knowledge of troubleshooting. - Intermediate English language proficiency. Experience: Minimum 3 years of experience in positions with experience with installation, commissioning and on-site servicing of mechanical equipment.