**About the Role** **What You'll Do** - Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues. - Provide excellent customer service and support, serving as a primary point of contact for customer consultations. - Collaborate with vendors to develop and execute strategic initiatives that drive business growth. - Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge. - Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle. - Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities. - Develop in-depth knowledge of vendor products, programs, and industry trends. - Analyze data and metrics to identify areas for improvement and implement strategies to drive results. - Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, service. - Provide education and technical guidance for product alternatives, cross-reference assistance, and support to the customer. - Actively participate in the sales team customer account planning and review process. - May attend industry specific business training from vendors. **What We're Looking For** - 1-3 years of relevant experience preferred, with an associate's degree in business, marketing, or related fields preferred; high school diploma required. - Strong understanding of sales processes, procedures, and terminology. - Willingness to travel as needed. - Ability to follow instructions, operate common office equipment, and perform accurate data entry. - Proficient in basic mathematical calculations and possesses complex problem-solving, critical thinking, and decision-making skills. - Excellent verbal and written communication skills in English and local languages, including formal presentations and negotiation abilities - Demonstrated ability to collaborate effectively with diverse individuals and promote/sell ideas persuasively. - Strong organizational and time management skills, with a commitment to task completion. - Adaptability to change and ability to perform well under pressure. - Upholds social, ethical, and organizational standards with a commitment to confidentiality. - Skilled multitasker with strong relationship-building skills and empathy. - Comfortable with prolonged phone use and extended periods of immobility, standing, or walking. - Quick learner with proficiency in new systems and technology, including intermediate computer skills. - Willingness to work non-standard hours or overtime occasionally. - Able to work in a professional office or remote environment. **Key Skills** **What's In It For You?** - ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle. - ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program. - ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!